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Resource Center
Company Information and Policies
Company Information and Policies
Shipping
Payment
Support
Inground Pools
Buying
Installation
Maintenance
Above Ground Pools
Maintaining
Installation
Buying
Swimming Pools Liners
Above Ground
Inground
Equipment & Accessories
Skimmers
Heaters
Pumps & Filters
Salt Systems
Lights
Hayward Products
Parts
Swimming Pool Covers
Winter Covers
Safety Covers
Automatic Covers
Solar Covers
Water Chemistry
Spas
Saunas
Company Information and Policies
How Do I Speak to a Representative
How do I cancel an order?
Where's my Dig Spec?
Do you have a military discount?
What's the status of my order?
I found damage that I didn't notate on the delivery ticket.
What is your Return Policy?
Warranty Information
Do you install or build pools in my area?
Pool Alarm Law In Tennessee
Is your store open to the public?
Shipping
What's the Delivery Policy?
Tracking Number FAQS for Easily Understanding your Delivery
What if an 18-Wheeler truck cannot deliver to my address?
Do you ship internationally?
Do you Ship Outside of the United States?
Do you notify me when my pool ships?
When will my order ship?
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Payment
Which states do you charge tax for?
Do you have layaway or financing options?
Payment Policy
Does Royal Swimming Pools Price Match?
Support
How do I use the Customer Portal to check my Order Status?
How to report a Missing Item from Your Order
Navigating Royal’s Rewards: Terms, Conditions, and How to Earn